Good News Story of the Month: Tri County Collision

This month, we connected with Jim Stephens, the owner of Tri County Collision in Greene, New York, a Collision Center that has been open for 31 years; 18 of which at their current location, under the name “Tri County Collision,” previously known as “B.B Collision.” We wanted to learn more about the business he took over for his father 2 years ago and how he became a Certified Repair Provider. Learn how the shop has grown, maintained a 5-star rating, and gotten Assured Performance, Nissan, Hyundai, Kia, FCA, and many more certifications. Stay tuned to learn why their decision to become a part of the Certified Repair Network has helped navigate their Collision Center toward greater success!

Taking over the body shop at the start of a global pandemic wasn’t what Jim had in mind when he took over his father’s body shop, but with the help of his faithful technicians and loyal family, the collision center has made great strides to earn a name for itself. While he knew he wanted to run a successful business that repaired vehicles correctly, using the proper repair procedures, training, tools, and equipment, they’ve also been able to keep a steady 5-star rating across many platforms including Yelp and Carwise.

Opening 31 years ago and with 11 employees on staff at Tri County Collision, this team of 12 has set the stage for quality service. Offering 17 on site rental cars, 24 hour towing, paintless dent removal, and detailing, the crew here works hard to set a high standard for their customers.

“Prior to becoming Certified, we took pride in correct repairs. Now that we are Certified, your vehicle is guaranteed to be repaired correctly. Looking up OEM repair procedures and giving the customer a document that proves their car was repaired correctly is evidence we’re the real deal,” says Jim. The advice this body shop owner gives to any other Collision Care Provider is to become certified! “New vehicle technology recommends a Certified Facility to repair your vehicle within your area, and we at Tri County Collision want to be your first choice.” 

Jim’s way of thinking is that “if you know you’re already repairing the car correctly, you might as well get Certified and have documentation to prove it.” Every technician employed at Tri County Collision is trained and certified to make sure your vehicle is up to OEM standards.

Committed to the life of distinction, Tri County Collision is dedicated to upgrading equipment and technician training to keep their business in line with today’s customer and vehicle needs. 

With quality at the forefront, this family-owned business has its eyes set on the prize. Educating the public on the importance of a proper repair is one of the many things Tri County Collision is passionate about. Handing a customer a printed Certificate proving their vehicle has had an OEM-approved repair is a step closer to ensuring safety and customer satisfaction. Instead of leaving the shop uncertain and worried you’ll have to come back, this document is the customer’s proof of safety. 

Keeping in mind that only 5% of body shops in North America have what it takes to become Assured Performance Certified, Stephens has raised the bar of excellence when it comes to quality service, customer care, and giving his customers the peace of mind in knowing their vehicle is in the right hands. 

Tri County Collision’s popularity has come from word of mouth and a long standing reputation built on 31 years of excellence. You can follow along and get more information through their Facebook Page

If you live near Greene, New York, be sure to stop by Tri County Collision, meet Jim Stephens and his amazing team and get a fully documented Certified Repair by one of their well-trained technicians. You will be certain that your repair prioritizes the use of quality parts, manufacturer’s repair procedures, approved paint systems, and completed ADAS and calibrations.

Drivers— Are you ready to learn more about safe Collision Care? Help to ensure the fit, finish, functionality, durability value, and safety of your vehicle with a FULLY DOCUMENTED Certified Repair. Visit our blog run by our independent non-profit organization for the Collision Care Industry today!