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Good News Story of the Month: Andy’s Auto Body Collision Repair
Good News Story of the Month: Andy’s Auto Body Collision Repair This month, we connected with Andy and Michelle Powell, the owner of Andy’s Auto Body Collision Repair, in Vandalia, Illinois, a Collision Center that has been open for almost 23 years! With a new baby and a new dream,…
6 TIPS FOR PROMOTING YOUR SHOP
Sharing Testimonials Making sure your testimonials are in an easy-to-access spot on your website or social media is a great way to show your future (and existing) customers the great work that your business does. You can even offer incentives or raffles for the good reviews your customers give…
Good News Story of the Month: Stewart Auto Repair
This month, we connected with Jenna Werner, the general manager of Stewart Auto Repair in Winter Haven, Florida. Opening in March, 1998, David and Donna Stewart had a new dream. With a newly empty nest, they had a vision and a plan. They opened Stewart Auto Repair and it’s grown…
The APN Team attended & participated in the 2021 Mopar Service & Parts Business Conference in Orlando Fl
The Assured Performance Team was pleased to attend and participate in the 2021 Mopar Service & Parts Business Conference in Orlando Florida, the largest conference in America solely dedicated to customer retention through service. Assured Performance was one of 120 exhibitors, and hosted two breakout sessions, where they informed dealers of the importance of Certification,…
Industry News— ShopOps Tip of the Month!
This month, our ShopOps Tip of the Month is to view our new and improved Industry News section in ShopOps. Industry News helps you stay up-to-date through a convenient feed of the articles that you care about most. This includes content from Repairer Driven News, CollisionWeek, and more! Why ShopOps…
FOR IMMEDIATE RELEASE: Assured Performance Launches its Integrated Repair Documentation System (RepairDOC) in Spanish
Aliso Viejo, CA, March 16, 2021— Assured Performance today announced the official national release of the Spanish version of their revolutionary patent pending repair documentation app. While the English version of the app launched in 2020 (after years of development) this exciting addition means that RepairDOC will dramatically expand its…
Press Release
FOR IMMEDIATE RELEASE: Nissan North America Launches a Nationwide Consumer Campaign to Refer Consumers to Certified Collision Centers Aliso Viejo, CA, March 9, 2021— Assured Performance today announced the success of Nissan North America’s new consumer campaign, which targeted 3.9 million Nissan customers and 500k INFINITI customers. Nissan’s consumer…
Leading National MSOs Commit to 100% Assured Performance Certification
FOR IMMEDIATE RELEASE February 16, 2021 Leading National MSOs Commit to 100% Assured Performance Certification Aliso Viejo, CA, February 16, 2021—Today, Assured Performance announced that two leading national MSOs participating in their Certified Repair Provider Network have committed to 100% of their locations becoming Certified. Already touting the highest…
For Immediate Release: Assured Performance Introduces “RepairDOC Invoicing” to Automate Comprehensive Documentation for Certified Repair Provider Network
FOR IMMEDIATE RELEASE February 9, 2021 Media Contact: Jenni Walker Marketing Director (949) 221-0010 x 304 Jenni.Walker@AssuredPerformance.net Aliso Viejo, CA, February 9, 2021— Assured Performance, a non-profit consumer advocacy organization and internationally recognized Certifying entity for the collision repair industry, announced today the introduction of “Fully Documented Invoicing,” a…
Opinion Perspective: A Final Estimate Vs. A Fully-Documented Invoice
BACKGROUND – OPINION PERSPECTIVE Today, most repairers provide a “final estimate,” which is based largely on the final price negotiated, but not necessarily on how the vehicle was repaired. Changes to the estimate impacts hours, parts purchase options, and other costs that affect the bottom-line price. To compensate, this habitual…
Document Manager — Your ShopOps Tip of the Month!
Ready for another ShopOps Tip of the Month? In today’s virtual world, your status as a Certified Collision Repair Provider sets you apart and your Assured Performance membership tools can help you manage your business. Patrick Porter, Assured Performance — Regional Director, believes that Document Manager can help your Certified…
Press Releases— Your ShopOps Tip of the Month!
Do your local media outlets know that you are Certified by Assured Performance and leading manufacturers? Are customers in your community aware that your facility stands out for having the right tools, equipment, training, technicians, and modified facilities? Now is the time to let the public know about your Certified…
FOR IMMEDIATE RELEASE: Enhanced Quality and Safety Assurances for Customers of Stroyer Brothers Auto Body & Painting
Industry Certification Establishes New Standards for Collision Repair ESCONDIDO- (July 17, 2020) – Stroyer Brothers Auto Body & Painting of ESCONDIDO is now a certified collision repair shop, which ensures customers that their collision repairs will adhere to the latest industry quality and safety standards. This new certification guarantees that…
FOR IMMEDIATE RELEASE: Enhanced Quality and Safety Assurances for Customers of Proline Auto Body
Industry Certification Establishes New Standards for Collision Repair BURLINGAME- (July 17, 2020) – Proline Auto Body of BURLINGAME is now a certified collision repair shop, which ensures customers that their collision repairs will adhere to the latest industry quality and safety standards. This new certification guarantees that collision repairs will…
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of The Body Shop
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of The Body Shop Industry Certification Establishes New Standards for Collision Repair DENVER- (July 15, 2020) – The Body Shop of DENVER is now a certified collision repair shop, which ensures customers that their collision repairs will adhere to the…
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of Ed Martin Collision Center
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of Ed Martin Collision Center Industry Certification Establishes New Standards for Collision Repair Indianapolis- (July 15, 2020) – Ed Martin Collision Center of Indianapolis is now a certified collision repair shop, which ensures customers that their collision repairs will adhere…
Are Virtual Changes Here to Stay?
The amazing thing about technology is how quickly it can transform the way we live, work, and think. No one encounters this phenomenon more than Certified Collision Repair Providers. One question that many body shops are asking, since the start of the COVID-19 pandemic, is whether their standard of practice…
Enhanced Quality and Safety Assurances for Customers of WOMACK AUTO BODY
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of WOMACK AUTO BODY Industry Certification Establishes New Standards for Collision Repair PORTLAND- (June 25, 2020) – WOMACK AUTO BODY of PORTLAND is now a certified collision repair shop, which ensures customers that their collision repairs will adhere to the latest…
Enhanced Quality and Safety Assurances for Customers of Wenzel’s Auto Body Inc
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of Wenzel’s Auto Body Inc Industry Certification Establishes New Standards for Collision Repair POCASSET- (June 25, 2020) – Wenzel’s Auto Body Inc of POCASSET is now a certified collision repair shop, which ensures customers that their collision repairs will adhere to…
Enhanced Quality and Safety Assurances for Customers of Team Thompson Auto Body
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of Team Thompson Auto Body Industry Certification Establishes New Standards for Collision Repair LA HABRA- (June 25, 2020) – Team Thompson Auto Body of LA HABRA is now a certified collision repair shop, which ensures customers that their collision repairs will…
Enhanced Quality and Safety Assurances for Customers of Stewart Auto Repair, Inc.
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of Stewart Auto Repair, Inc. Industry Certification Establishes New Standards for Collision Repair Winter Haven- (June 25, 2020) – Stewart Auto Repair, Inc. of Winter Haven is now a certified collision repair shop, which ensures customers that their collision repairs will…
Enhanced Quality and Safety Assurances for Customers of B & S Hacienda Auto Body
FOR IMMEDIATE RELEASE Enhanced Quality and Safety Assurances for Customers of B & S Hacienda Auto Body Industry Certification Establishes New Standards for Collision Repair SAN RAMON- (June 11, 2020) – B & S Hacienda Auto Body of SAN RAMON is now a certified collision repair shop, which ensures customers…
Join us for our Hyundai Town Hall Webinar!
Register HERE to attend our Hyundai Recognized Collision Repair Center Meeting. Date: May 27th Time: 1:00 PM (PST) Register: HERE
Assured Performance Appoints Rachel Hinson Vice President of Network Support and Implementation
Laguna Hills, November 6, 2019 – Assured Performance is proud to announce the appointment of Rachel Hinson as Vice President of Network Support and Implementation sdd. Rachel will lead a team of over 20 professionals that provide network support and development activities, and new product and service line introduction for…
Assured Performance Launches Integrated Repair Documentation System and “Certified Repair” Program
November 4th, 2019, Laguna Hills, CA –Assured Performance, announced the official national release of their patent pending “repair documentation” system (RepairDOC) after years of development and several months of multiple pilot field tests. RepairDOC is integrated with key data sources needed to provide a seamless and highly efficient method to…
OE Certification: The New Mainstream
Original article posted by BodyShopBusiness, see original link here. OE Certification: The New Mainstream There are few people in the collision industry today who would deny the impact of OEM certification over the past five years. Remember, it was only in 2011 when we as an industry officially proclaimed that…
OE Certification: The New Mainstream
Original article posted by: BodyShopBusiness: http://www.bodyshopbusiness.com/oe-certification-the-new-mainstream/ OE Certification: The New Mainstream There are few people in the collision industry today who would deny the impact of OEM certification over the past five years. Remember, it was only in 2011 when we as an industry officially proclaimed that OEM repair procedures…
Assured Performance Announces Business Development Summit, August 8-10 at NACE Automechanika in Atlanta, GA
Laguna Hills, CA – Assured Performance, the largest Certified Collision Repair Network in the world announced details today for their 2018 Business Development Summit to be held August 8-10, 2018 at the NACE Automechanika trade show in the Georgia World Congress Center. The content-filled summit will follow a unique format…
Assured Performance Appoints Jennifer Jarzembowski National Director
Laguna Hills, CA – Assured Performance is proud to announce the appointment of Jennifer Jarzembowski as National Director of Certification Integration and OEM Account Manager. She will reside in and continue to work from Michigan. Jennifer will work with key OEM accounts, as well as their field certification auditor network…
Assured Performance Releases Certified Network Management System
Assured Performance, the country’s largest Certified Collision Repair Network, officially released their state-of-the-art Certified Network Management System to all interested OEM and collision industry stakeholders. The web-based turnkey system offers end-to-end network management features never before available in one system including tools such as 24/7/365 review and audit of all…
ASSURED PERFORMANCE APPOINTS MASSIE VICE PRESIDENT OF NETWORK MANAGEMENT AND INTEGRATION
Assured Performance Network announces today that Paul Massie has been appointed Vice President Network Management and Integration for Assured Performance. Following his retirement after a 34-year career with Ford, Massie will be returning to the collision industry to help shepherd the introduction, use, and expansion of Assured Performance’s Certified Network…
Kia Partners with Assured Performance to Launch the Kia Recognized Collision Repair Facility Program and the Kia Recognized WholesaleDealerProgram
October 5, 2017– Laguna Hills, CA –Kia Motors America (KMA) announced today they are entering into a strategic agreement with Assured Performance Network to develop, launch, and manage its Recognized Collision Repair Facility program and the Kia Recognized Wholesale Dealer program. KMA will be an integral strategic partner, leveraging the…
Certification: Not Just a Fad
Original article and all content provided from BodyShopBusiness.com, September 26, 2017 Certification: Not Just a Fad According to vehicle manufacturer records, in 2012 there were fewer than 350 body shops claiming OEM certifications in North America. Now, there are 10 times that many OEM-certified collision repair providers. In less than…
Assured Performance Selects Veco Experts as a Preferred Provider
Assured Performance Network announced today that they have entered into a new business services agreement with Vehicle Collision Experts, LLC (VECO Experts). VECO Experts has been designated as a preferred provider of optional in-shop repair quality support services such as technical training lessons for shop personnel, distribution of monthly quality…
Assured Performance Introduces eLOBBY, Consumer-Direct Multi-Media Delivery System
LAGUNA HILLS, CA – Assured Performance, North America’s largest Certified Collision Repair Network, has entered into an agreement with Advantego Technologies Inc. of Irvine, CA to deliver a new, cutting-edge technology called “eLOBBY.” eLOBBY is a proprietary and exclusive internet-based multi-media delivery system that electronically displays shop-specific commercial messaging, official…
Assured Performance Names Advantego Technologies to Offer eLISTINGS Web-Marketing Services to Certified Network
LAGUNA HILLS, CA –Assured Performance today announced they have entered into an agreement with Advantego Technologies, Inc., of Irvine, CA to offer another critical marketing service to their Certified Collision Care Provider Network called “eLISTINGS”. Through this web listing service, the Certified Repair Providers information is automatically pushed to over…
Assured Performance Announces the Launch of OEM Certification 2.0: The CRP Model
Laguna Hills, CA – Assured Performance Network, North America’s largest Certified Collision Repair Network, announced the official launch of a major initiative referred to as “OEM Certification 2.0 – The CRP Model.” The various elements of OEM Certification 2.0 are designed to address many of the challenges and needs of the industry…
Assured Performance Announces 2017 OEM Certified Collision Care Provider Conference
Laguna Hills, CA- Assured Performance, the largest Certified Collision Repair Network in the world, announced today that registration is open for their 2017 OEM Certified Collision Care Provider Conference, October 4-7, 2017 to be held in Phoenix, AZ. This year’s conference theme is titled; “OEM Certification 2.0: Reaching the Next…
Certified Collision Care Clinics 2017
Assured Performance Introduces Education Series Illustrating Certified Collision Care Business Operating Model February 24, 2017 – LAGUNA HILLS, CA – Assured Performance, the largest Certified Collision Repair Network in the world, announced today they are introducing a series of educational clinics across the United States to instruct Certified shops…
Assured Performance Appoints Mark Engelsdorfer Vice President of Strategic Partnerships
Laguna Hills, CA – Assured Performance is proud to announce the appointment of Mr. Mark Engelsdorfer as Vice President of Strategic Partnerships. Mark will assume responsibility for key OEM relationships and key strategic initiatives. Engelsdorfer is a former executive of FCA retiring in 2015 after a 34-year career. During his…
Ronald Doerr, Appointed Chairman of the Assured Performance Board of Directors
Laguna Hills, CA – Assured Performance announced today the appointment of Mr. Ronald Doerr as Chairman of the Assured Performance Collision Care Board of Directors. Assured Performance Collision Care, Inc. is a non-profit, consumer advocacy organization that was created to provide a joint-effort platform for OEM Certification of body shops….
FCA’s KPIs for Certified shops include: repair information lookup, pre- and post-scans
Original article by John Huetter, Repairer Driven News FCA continues to open its collision repair certification program to new applicants, but at some point, saturation will occur in particular markets. When that occurs, the OEM will examine replacing poor-performing shops with better ones, FCA senior collision manager Bryan Wayne said….
Assured Performance Launches Capability Assessment Evaluation and Planning Tool as a Bridge to OEM Certification
Laguna Hills, CA – Assured Performance Network, the country’s largest Certified Collision Repair Network, announced the North American launch of their exclusive Capabilities Assessment Evaluation and Planning Tool to the collision repair industry. Now, body shops are able to use a self-administered online program to perform a confidential, in depth…
Certified Collision Care and TenPoint Complete Announce Advanced and Customized CSI Services for OEM Certified Collision Care Providers
Hamilton, Ontario – Certified Collision Care, the Canadian division of Assured Performance Network, North America’s largest OEM Certified Collision Repair Network, announced today they have entered into an agreement with TenPoint Complete to provide special services and pricing to their Certified Repair Provider network. Through this alliance, Certified Collision Care…
Collision Industry Conference Hosts Body Shop Certification Panel
Collision Industry Conference Hosts Body Shop Certification Panel (Left to right) Mark Allen of Audi, Clint Marlow of Allstate and Scott Biggs of Assured Performance participate in the certification panel. Certification is taking off like wildfire as more and more automakers are taking more of a stake in how their…
Shop Certification At 2016 NACE/CARS
Assured Performance CEO/President Scott Biggs, at NACE/CARS 2016, explaining why shop certification programs are meeting a demand, which is to raise the quality of collision repair services. August 11, 2016 – Assured Performance covered one of the hottest topics in the world of collision repair, shop certification, at the 2016…
Assured Performance Network’s new Certified Collision Care program will provide many benefits.
Certified Once, Recognized by Many OEM (original equipment manufacturer) certification is a growing trend in the collision repair industry, and in Canada, programs are just starting to develop. Given the complexity of the collision repair business, any program that simplifies the certification process and unifies industry stakeholders is a good…
Assured Performance Appoints Bob Keith Senior Director of Compliance and Education
ASSURED PERFORMANCE APPOINTS BOB KEITH SENIOR DIRECTOR OF COMPLIANCE AND EDUCATION LAGUNA HILLS, CA – Assured Performance is proud to announce the appointment of Mr. Bob Keith as Senior Director of Compliance & Education. Keith will assume responsibility for managing the network of over 300 shop inspector auditors across North…
Assured Performance OEM Certification Symposium Set for August 10-11, with NACE in Anaheim, CA
Laguna Hills, CA – Assured Performance, the largest OEM Certified collision repair network in the world announced details today for the OEM Certification Symposium held in conjunction with the NACE expo, August 10-11, 2016. Assured Performance and Automakers including: Ford, Nissan, Fiat-Chrysler Automobiles, Hyundai and others have joined together to…
Assured Performance to partner with Nissan North America in Relaunching the Nissan GT-R Certified Collision Repair Program
Assured Performance to partner with Nissan North America in Relaunching the Nissan GT-R Certified Collision Repair Program June 13th, 2016 – Laguna Hills, CA –Assured Performance announced today they are entering into an exclusive strategic agreement with Nissan North America to relaunch and manage their GT-R Certified Collision Repair Program….
Assured Performance Launches Mobile Inspection Audit App to Enhance 5-Step Certification Validation Process
Laguna Hills, CA – Assured Performance Network, the country’s largest OEM Certified Collision Repair Network, announced major enhancements to their 5-Step Certification Validation Process, in concert with the launch of a proprietary mobile App, for use by hundreds of their onsite Inspectors. The Assured Performance Certification “proof of compliance” is…
Assured Performance Co-Op Announces 2016 Board of Directors
Laguna Hills, CA – Assured Performance, the largest network of Certified body shops in the world, announced today their 2016 Board of Directors for their Co-Op entity. In accordance with their bylaws, the Co-Op Board of Directors is represented exclusively by body shop owners on behalf of over 3,000 collision…
Assured Performance Introduces 5-Star Business Performance Program
Laguna Hills, CA – Assured Performance Network, the collision industry’s leading body shop Certification organization, announced today the official launch of their 5-Star Business Performance Program. The 5-Star Business Performance Program helps body shops to improve their business capabilities aimed at exceeding the industry’s highest levels of performance and attainment…
Assured Performance Launches Accident & Collision Care Smartphone App
Laguna Hills, CA – Assured Performance Network, the country’s largest Certified Collision Repair Network, announced the official launch of their consumer-facing smart phone App – Accident & Collision Care. The Assured Performance consumer-facing smart app instructs vehicle drivers to properly document the details of an accident including: photos, other driver’s…
Assured Performance Launches Data Management Services for Certified Repair Providers
Laguna Hills, CA – Assured Performance Network, the country’s largest Certified Collision Repair Network, announced today the official launch of their suite of data safeguard and management services exclusively for their Certified shops. This unique data service creates and maintains a cloud data storage account for each of their…