Assured Performance Launches Mobile Inspection Audit App to Enhance 5-Step Certification Validation Process

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Laguna Hills, CA – Assured Performance Network, the country’s largest OEM Certified Collision Repair Network, announced major enhancements to their 5-Step Certification Validation Process, in concert with the launch of a proprietary mobile App, for use by hundreds of their onsite Inspectors. The Assured Performance Certification “proof of compliance” is completely transparent, employs numerous checks and balances, and follows ISO and GAAP compliant steps; unlike programs that rely on subjective verifications and manually checking a box. Assured Performance onsite Inspectors will use a patent pending Smart App to optimize consistency, efficiency, and an additional layer of integrity.

Assured Performance is recognized as having the most stringent and comprehensive business requirements for official OEM Certification. To become Certified, shops must provide proof of compliance, then pass an onsite audit, and several comprehensive internal reviews. To electronically document all of the requirements efficiently and consistently, Assured Performance has developed a proprietary mobile App and integrated its use with the extensive training and testing. Now, trained Inspectors will follow a consistent inspection workflow, providing electronic images, scans and notes, and upload the information to the web for additional internal auditing using the new proprietary mobile tool. It requires the Inspectors to take photos onsite and in sequence. The App additionally guarantees high quality images, organization of the hundreds of documents and images and pins them to the shop, inspection, and location.

The Assured Performance 5-step Validation Process includes an initial capability assessment supported by electronic documentation as the first “proof of compliance” step. The application documentation is reviewed with an internal Account Manager to rectify any deficiencies and complete compliance prior to an onsite inspection audit. Then, a trained and tested Inspector conducts an on-site audit and electronically documents the possession and use of the various tools, equipment and facility modifications, as required by the participating OEMs.

“Our Inspectors must always be above reproach and efficient and consistent as they document the shops proof of compliance.” stated Michael Quinn, Executive VP of Assured Performance. “We built this special App and added it to our 5-Step Validation Process in order to help our team achieve an even higher level of excellence and integrity.”

Since the inception of Assured Performance OEM Certification, all of the electronic documentation has been web based and organized in the shop’s profile for review at any time for transparency. Now, Assured Performance Inspectors will use the new “Inspection Audit App” on their laptop, tablet, smart phone, or other mobile device to more efficiently provide the secondary electronic “proof of compliance” for the thousands of shops participating across North America.

The App makes the subsequent internal review steps more efficient, too. The Assured Performance “Internal Auditor” reviews the Inspector’s report and all electronic visual documentation. The internal audit is followed by a final review by a representative of the participating OEM before official Certification is granted. The new Inspection Audit App will save thousands of man-hours annually, while increasing the documentation quality and add even greater integrity in the work product. The Inspection Audit App is used exclusively by Assured Performance affiliated on-site Inspector Auditors and operates on all major software and is available for free download.


About Assured Performance: Assured Performance Network is composed of three organizations:  A non-profit consumer advocacy organization, a legal co-op, and a management company. Combined, we operate as a third-party administrator for consumer awareness, body shop certification, and rebate rewards programs for several of the largest automakers. Assured Performance Network is the largest, most advanced repair capable network of Certified collision repair centers with over 2,500 participating shops.  For more information visit: