NEWSLETTERS






No Image

June Newsletter 2022

Ford Certification Specialized Requirements – NEW Required Training The Ford National Body Shop Network – Ford Certified Certification program has been updated with additional training requirements. If you are Ford Certified expected completion of courseware is within the next 12 months (before your next renewal). Shop must complete these I-CAR Training Courses: FO008E01 – Ford Service Information Navigation for Collision Repair FO009E01 – Ford Battery Electric Vehicle (BEV) Components & Operation FO010E01 – Ford 2021 Mach-E & New Model Training Overview FO011E01 – Ford High Voltage Systems Safety FO012E01 – Ford Intro to HV Battery Service for Collision Repair Announcement of Two New C.O.R.E Requirements- Proof of Training in ADAS and EV The Certified Collision Care C.O.R.E. Requirements have been updated with two new C.O.R.E. training requirements in the ‘Advanced Capabilities’ category. Certified shops will…


No Image

February Newsletter 2022

Honda/Acura: Body and Paint Warranty Repairs to be Performed by a ProFirst Certified Repair Facility Effective April 1, 2022, Honda Canada Inc., (“Honda”) announced that all Honda and Acura warrantable body and paint repairs are required to be performed at a ProFirst Certified Collision Repair Facility. The goal of this policy update is to ensure that body and paint repairs are performed in accordance with Honda specified repair procedures and to minimize the risks associated with incorrect repairs. This policy also supports ‌collision repair facilities that have invested in tools, equipment, and training to become ProFirst Certified. Honda/Acura Dealers will be able to utilize the online shop locators https://honda.ca/collision-centre and https://acura.ca/collision-centre along with the Certified Collision Care online shop locator https://autobodylocator.ca/canada to locate a ProFirst Certified Repair Facility in their local area. What does this mean for you? A potential increase in the…


No Image

Certified Collision Care Newsletter 2.0 for January 2022

January (#2) 2022 Aviva Preferred Shops Receive New Increased Certified Rates Aviva Canada introduced a new rate structure effective January 4th, 2022, that provides their OEM Certified Aviva Preferred Shops with higher door rates. Aviva has officially released the certified rates and certified luxury rates to their network and are recognizing the Certified Collision Care program OEM Certifications for repair facilities to have access to the higher rates.   This is exciting news for Certified Collision Care providers on the Aviva Preferred network. They are being rewarded for making the investments in tools, equipment and training to be able to provide safe repairs to OEM specifications, and to achieve OEM certification. This means that when a facility repairs a vehicle that belongs to a brand they are certified with, the certified rates will apply. The certified rates…


No Image

Certified Collision Care Newsletter for January 2022

January 2022 Happy New Year! Welcome to the first Certified Collision Care newsletter of 2022 as we share some exciting news. The Certified Collision Care team is looking forward to a great year ahead supporting our certified network of over 600 Certified Collision Care Providers! Ford Paint Warranty Repairs to be Performed by Ford Certified Collision Network Ford Canada announced that all warranty paint repairs are required to be performed at a Ford Certified Collision Network facility if one is located within 80 km of the servicing dealership. This new policy which takes effect on January 1, 2022, supports collision repair facilities that have made the investments in tools, equipment, and training to become Ford Certified by increasing the volume of warranty repairs being directed to their facilities. Also announced, Ford has enhanced the paint material…


Happy Holidays | Joyeuses Fêtes

Happy Holidays Wishing you, your family, and your team a very happy holiday season. May the coming year bring health, happiness, and continued success to you and your business in 2022. Happy Holidays and Best Wishes for a Prosperous New Year! From your friends and team at Joyeuses Fêtes Nous vous souhaitons de très joyeuses Fêtes, ainsi qu’à votre famille et à équipe. Que l’année 2022 vous apporte de la santé, du bonheur et du succès. Joyeuses Fêtes et meilleurs vœux pour une nouvelle année prospère ! De vos amis et de toute l’équipe de    


No Image

2 New OEM Certifications for Certified Collision Care Providers!

New OEM Certifications for Certified Collision Care Providers! Did you know that Certified Collision Care added three new OEM Certifications to the program in 2021?  We have exciting news to share!         The Hyundai Certified Collision Centre and Genesis Certified Collision Centre Programs launched in May 2021, adding two new OEM Certifications to each Certified Collision Care Provider’s business, with no additional enrollment fees and no additional requirements.  All collision repair centres received notification of their new certifications in May, and most have now ordered their Hyundai and Genesis certified signs and downloaded the certified logos.   Click here to read the original program announcement  Hyundai and Genesis have added the Certified Collision Care Shop Locator to their consumer websites, adding hundreds of new searches to the site each month and directing Hyundai…


No Image

Subaru Selects Certified Collision Care as Exclusive Partner 

Subaru Selects Certified Collision Care as Exclusive Partner Subaru Canada, Inc. has selected Certified Collision Care, the Canadian division of Assured Performance Network, as their exclusive strategic partner to administer and manage the new Subaru Certified Collision Centre Program when it launches in early September 2021. The program will identify, certify, and promote dealership and independent facilities as collision repair providers of choice, to Subaru drivers across Canada. All existing Certified Collision Care Providers will have the opportunity to add these exclusive credentials to their business, provided they are sponsored by their preferred Subaru dealer and can meet the Subaru specialized certification requirements. There is no additional enrollment fee for Certified Collision Care Providers to apply to the Subaru Certified Collision Centre program.  Program information will be available at www.getsubarucertified.ca  when it launches in September 2021. Click here to read the full press release….


For Immediate Release: Certified Collision Care Selected as Exclusive Strategic Partner to Launch Hyundai and Genesis Certified Collision Repair Centre Programs in Canada

Certified Collision Care Selected as Exclusive Strategic Partner to Launch Hyundai and Genesis Certified Collision Repair Centre Programs in Canada     Hamilton, ON (May 12, 2021) – Hyundai and Genesis Canada have selected Certified Collision Care, the Canadian division of Assured Performance Network, as their exclusive strategic partner to administer and manage the new Hyundai and Genesis Certified Collision Repair Centre Program.  The program will identify, certify, and promote dealership and independent facilities as collision repair providers of choice, to Hyundai and Genesis drivers across Canada.     All existing Certified Collision Care Providers will have the opportunity to add these exclusive credentials to their business.  There is no additional enrollment fee, and a dealer sponsorship is not required for participation.       The Hyundai and Genesis Certified Collision Repair Centre Program is designed to promote…


No Image

TIME IS RUNNING OUT! THERE ARE ONLY 37 BUSINESS DAYS UNTIL THE SGI DEADLINE.   CERTIFICATION TAKES SEVERAL WEEKS, AT A MINIMUM, SO WE RECOMMEND ENROLLING NOW! Certified Collision Care is pleased to be recognized within SGI’s Safe and Quality Auto Repair Project, as meeting the requirement for shops to qualify for the maximum SGI Training & Tooling Incentive of $15,000.  The SGI incentive is time-limited (March 1st, 2021 deadline) and we are here to help, if this is a goal you are working towards. Facts: Once enrolled, it takes at least 3-4 weeks to complete your business assessment, have your facility inspection and audit, and become certified with Certified Collision Care.  Certified Collision Care does not require ICAR Gold. Shops can be certified using the Assured Performance/Certified Collision Care Skills & Training Matrix. You need to start now,…



No Image

Certified Collision Care Newsletter: December 2020

  BC NEWS ICBC Approves Certified Collision Care to meet Collision Program Technical Training Requirements ICBC recently announced that Certified Collision Care was approved as one of the options for shops to meet the ICBC Collision Repair Program technical training requirement.  Repair facilities in BC must meet the technical training requirement by December 31st, 2021 in order to remain a program participant.   Certified Collision Care offer two ways for shops to meet our technical training requirements for OEM Certification.  Shops can choose to either complete the Assured Performance Skills & Training Matrix or become I-CAR Gold.  For more information, please visit www.certifiedcollisioncare.ca and click on APPLY NOW, so we can reach out and answer your questions.   The information can also be referenced on the ICBC website at the following link: https://www.icbc.com/partners/material-damage/Documents/collision-equipment-list.pdf Toyota Collision Pros…


No Image

Certified Collision Care Newsletter: October 2020

NEW LOGONissan Canada has introduced a Nissan Certified Collision Repair Network logo!If your facility is Nissan Certified, please visit the marketing tab of your business profile at www.certifiedcollisioncare.ca to download the new version, and update everywhere you have the logo in use EXPANDED NETWORK COVERAGE Nissan Canada has added the option for collision repair facilities to gain Nissan Canada Corporate Sponsorship, to be able to participate in the Nissan Certified Collision Repair Network.  Nissan is committed to promoting safe and proper repairs, and as such they want to ensure that every customer that buys a Nissan can rely on the services of a CCRC within 100km of where they purchased their vehicle. This will complement their Roadside Assistance coverage of the 100km radius.If your facility is a Certified Collision Care Provider and you are not yet participating in…


No Image

Free Photo Estimating For Certified Shops

Certified Collision Care and Bodyshop Booster now providing Free Photo Estimating to Certified Shops Certified Collision Care Providers can now leverage our free Bodyshop Booster Photo Estimating tool linked to the Certified Collision Care and OEM online shop locators to increase sales and generate customer leads. Certified Collision Care’s boosted locator feature will now allow customers to communicate 24/7 with certified shops when they opt-in to use Booster Lite at no cost.Your facility MUST OPT-IN to use Booster Lite to activate the “Get an Estimate”button on your shop’s business profile. Act today and harness the power of the new Certified Collision Care boosted OEM Shop locator feature to drive more customers to your OEM Certified shop! Today’s customers are looking for a simple and seamless way to get their vehicles repaired. Certified shops can now easily provide…


No Image

Certified Collision Care Newsletter: April 2020

Special Offer: Bodyshop Booster COVID-19 Emergency Relief Package Join our webinar on Thursday, April 16th to learn about BodyShop Booster. This special offer from Bodyshop Booster, exclusively for Certified Collision Care Providers, will help you quickly adopt powerful tools and technology to boost sales when claims are down, meet your customer and insurer partners’ needs for virtual service, and maximize your rebound in sales when repair volumes return to normal levels.   Click here to register for this free webinar. Click here for additional webinar information. Due to COVID-19, many collision centres and repair facilities are now taking extra precaution and care when cleaning customers’ vehicles. Nissan Canada and INFINITI Canada have issued position statements to provide proper procedures for cleaning and disinfecting touchscreens and radios in Nissan and INFINITI vehicles. Please click here to download the positions statements. Nissan INFINITI  Ford Motor Company has…


The ProFirst Certified Collision Repair Facility program has launched with Certified Collision Care

Honda Canada has selected Certified Collision Care, the Canadian division of Assured Performance Network, as their exclusive strategic partner to administer and manage the Honda and Acura ProFirst Collision Repair Facility Program. The program will identify, certify, and promote dealership and independent facilities as collision repair providers of choice, to Honda and Acura drivers across Canada.  Participation in the Honda and Acura ProFirst Collision Repair Facility Program will require a dealer sponsorship, and existing ProFirst Collision Repair centres will be required to join the Certified Collision Care program to maintain their certification.   Complete program details are now available at www.GetProFirstCertified.ca. If you are interested in becoming a ProFirst Certified Collision Repair Facility, visit the website to review requirements and speak with your Honda or Acura dealer about sponsorship. Dealers can now login at www.GetProFirstCertified.ca to sponsor collision centres…


Certified Collision Care Selected as Exclusive Strategic Partner to Manage Honda and Acura ProFirst Collision Repair Facility Program in Canada

Markham, ON (October 31, 2019) – Honda Canada has selected Certified Collision Care, the Canadian division of Assured Performance Network, as their exclusive strategic partner to administer and manage the Honda and Acura ProFirst Collision Repair Facility Program. The program will identify, certify, and promote dealership and independent facilities as collision repair providers of choice, to Honda and Acura drivers across Canada. Participation in the Honda and Acura ProFirst Collision Repair Facility Program will require a dealer sponsorship, and existing ProFirst Collision Repair centres will join the Certified Collision Care program to maintain their certification. Details will be available online at www.certifiedcollisioncare.ca once the program has launched, in December 2019. For Certified Collision Care Providers that gain Honda or Acura sponsorship, there is no additional fee to add ProFirst Collision Repair Facility recognition to their…


No Image

Saskatchewan Government Insurance Officially Recognizes Certified Collision Care Program

Saskatchewan Government Insurance (SGI) has officially recognized Certified Collision Care as an approved third-party OEM certification program as part of SGI’s provincial accreditation program and their Safe and Quality Auto Repair Project. Shops that become certified with Certified Collision Care before March 1, 2021 will be eligible for a $6,000 one-time lump-sum payment for meeting the minimum accreditation requirements, plus an additional one-time lump-sum payment of $9,000 for becoming OEM certified (total of $15,000).  The training and tooling incentive was announced by Minister Responsible for SGI Joe Hargrave on September 21, 2019 at the Saskatchewan Association of Automotive Repairers (SAAR) Annual General Meeting, as one of many major changes to their accreditation program that are designed to ensure there is a healthy, sustainable collision repair industry capable of repairing vehicles safely. SGI acknowledged in a…


Exciting Announcement:   The INFINITI Certified Collision Repair Program has launched!

INFINITI Canada has selected Certified Collision Care as its exclusive strategic partner to administer and manage the new INFINITI Certified Collision Repair Program. The program will identify, certify and promote INFINITI Retailer-Owned and Independent facilities as collision repair providers of choice, to INFINITI clients across Canada.   Participation in the INFINITI Certified Collision Repair Program will be limited in each market area and dealer sponsorship will be a requirement. For Certified Collision Care Providers that gain INFINITI dealer sponsorship and are not in a locked out market, there is no additional fee to add INFINITI Certification to their Certified Collision Care credentials; however, some additional INFINITI specific requirements will be necessary.   Details are now available online at www.getINFINITIcertified.ca    


No Image

The Nissan Certified Collision Repair Network is Expanding

      The Nissan Certified Collision Repair Network is Expanding Nissan Canada is focused on providing Nissan customers with a certified collision repair choice in every market across Canada. To help facilitate this Nissan has relaunched the online sponsorship portal, and is requesting that dealers sponsor qualified collision repair centres in their local market. Dealers are initially provided with two sponsorship opportunities. Once these two sponsored collision repair centres are certified, dealers can nominate one additional repair centre. Then as each repair centre is certified, one more additional sponsorship opportunity becomes available to the dealer. If you are interested in becoming part of the Nissan Certified Collision Repair Network, we recommend reaching out to your local Nissan dealer to request sponsorship! Dealers will login at www.getnissancertified.ca to complete their sponsorships, and you can visit this site for complete details….


Certified Collision Care Newsletter: April 2019

April 2019       Welcome to the Certified Collision Care Newsletter Our newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Quick Reference Guide to finding OEM Repair Procedures   Given the importance of researching and following OEM repair procedures, we are providing the links below to ensure all Certified Collision Care Providers are aware of how to access this information: Ford (free site) https://www.motorcraftservice.com/FreeResources/Free Ford (paid subscription required) https://www.motorcraftservice.com/Home/Index FCA (free site) https://www.moparrepairconnection.com/ FCA (paid subscription required) https://www.techauthority.com/ Kia (paid subscription required) https://kiatechinfo.snapon.com/default.aspx Nissan (paid subscription required) https://www.nissan-techinfo.com/home.aspx Toyota and Lexus (paid subscription required, purchase of TechStream includes 1 year subscription) https://techinfo.toyota.com ICAR – USA site provides useful links to…


No Image

PLEASE WELCOME TOYOTA AND LEXUS TO THE CERTIFIED COLLISION CARE PROGRAM!

      Important announcement for Certified Collision Care Providers: PLEASE WELCOME TOYOTA AND LEXUS TO THE CERTIFIED COLLISION CARE PROGRAM! It’s a pleasure to inform you that Toyota has selected Certified Collision Care as the exclusive strategic partner to manage Toyota and Lexus Certified Collision Centre Programs in Canada. Participation in the Toyota and Lexus Certified Collision Centre Program is limited in each market area and dealer sponsorship is a requirement. Existing Toyota and Lexus Certified Collision Centres will have the opportunity to join the Certified Collision Care program to maintain their certifications. For Certified Collision Care Providers that gain a Toyota and/or Lexus Dealer sponsorship, there is no additional enrollment fee to add Toyota or Lexus Certification to your Certified Collision Care credentials; however additional Toyota and Lexus specific requirements are required for certification. We…


Certified Collision Care Newsletter: February 2019

Welcome to the Certified Collision Care Newsletter Our newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. FCA Certified Collision Network Training Support   The FCA Certified Collision Network, the Automotive Management Institute (AMi), and Mike Anderson’s Collision Advice have teamed up to provide relevant network online training to improve the FCA customer experience. As a FCA Certified Collision Network shop, you are an important part of the FCA Customer Experience from good customer service to an accurate repair and the following courses assist in the achievement of these customer satisfaction goals. The online courses have been developed for individuals involved in administrative, management, estimating, and repair planning roles. These…


Certified Collision Care Newsletter: December 2018

Welcome to the Certified Collision Care Newsletter Our newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Happy Holidays Wishing you, your family, and your team a very happy holiday season. May the coming year bring health, happiness, and continued success to you and your business in 2019. Happy Holidays and Best Wishes for a Prosperous New Year! From your friends and team at Certified Collision Care New Position Statements Ford Motor Company and Lincoln Motor Company have released new position statements, outlining the requirements for pre and post diagnostic scanning during collision repairs. Click here to download the new position statements from FORD MOTOR COMPANY and LINCOLN MOTOR COMPANY. Promoting OEM…


Certified Collision Care Newsletter: July 2018

Welcome to the Certified Collision Care Newsletter Our newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. SAVE THE DATE: CERTIFIED COLLISION CARE CLINIC SEPT 27TH 2018 EXCLUSIVE EVENT FOR CERTIFIED COLLISION CARE PROVIDERS, ENROLLED SHOPS AND SPECIAL GUESTS!   MAXIMIZING YOUR OEM CERTIFICATIONS September 27th 2018   1:00pm – 4:00pm Sandman Signature Vancouver Airport Hotel – Round Room   Why Should You Attend the Certified Collision Care Clinic? Presentations will cover these important topics: Certified Collision Care: The new model for the collision repair business Leveraging your OEM Certified marketing tools for maximum impact How to adopt OEM Certified Shop best practices in your business The power of promoting your OEM Certifications…


Certified Collision Care Newsletter: April 2018

Welcome to the Certified Collision Care Newsletter Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. CERTIFIED COLLISION CARE: MONTREAL INFORMATION SESSIONS  May 24th – Montreal Airport Marriott In-Terminal Hotel-800 Place Leigh Capreol   Collision Repair Facilities travelling to Montreal to attend CCIF, and interested in becoming OEM Certified are invited to join the Certified Collision Care team at our information sessions on May 24th. Our presenters will share information about OEM Certification with Fiat Chrysler, Ford, Nissan and Kia. We also invite our Certified and Enrolled shops to join the Certified Collision Care team at our Meet & Greet from 3-4pm. English presentation: 12:30pm – 1:30pm French…


Certified Collision Care Newsletter: December 2017

Welcome to the Certified Collision Care Newsletter Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Kia Canada Joins Certified Collision Care Certified Collision Care is proud to announce that Kia Canada is our newest OEM partner within the Certified Collision Care joint effort OEM certification program. Kia Canada launched the Kia Certified Collision Repair Centre program on November 28, 2017 to ensure Kia owners can choose a Certified collision repair provider that has the proper tools, equipment, training and facility required to repair their vehicle to OEM specifications, and that will deliver a best in class collision repair experience. As a Certified Collision Care Provider, you are…


Certified Collision Care Newsletter: October 2017

  Welcome to the Certified Collision Care Newsletter Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Maximizing your OEM Certified Credentials: Do your insurance partners know about your OEM Certifications? Many Canadian insurers are now adding OEM Certifications to their shop profiles. As more consumers are educated about OEM Certified collision repair choices, it is important to ensure that your insurance partners have this information.  It is up to you to promote your OEM Certified credentials, and ask your insurance partners to update your business profile, so their front-line claims staff has the information when it’s needed.  We suggest you send them the press release announcing your OEM Certifications!…


August Certified Collision Care Newsletter

  Welcome to the Certified Collision Care Newsletter Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Maximizing your OEM Certified Credentials:  Did You Know? Certified Collision Care Providers who do not have their online locator landing pages (Micro Sites) completed experience 80% LESS consumer traffic than those collision care providers who do. Put your best foot forward with consumers and insurers!  Visit our online locator at www.autobodylocator.ca to confirm that you have updated your micro site with photos of your business and a personalized greeting.  Check that you have uploaded your company logo, contact information, website address, and hours of operation to maximize this valuable resource and drive new…


Certified Collision Care Newsletter March 2017

  Welcome to the Certified Collision Care Newsletter Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. NISSAN CANADA JOINS CERTIFIED COLLISION CARE Nissan Canada has selected Certified Collision Care as their exclusive strategic partner to administer and manage the new Nissan Certified Collision Repair Network program, to identify, Certify, and promote dealership and independent collision repair providers across all of Canada.  Nissan Canada will be an integral strategic partner leveraging the joint-effort collision repair facility certification services, infrastructure and turnkey program offered by Certified Collision Care.   Participation in the Nissan Certified Collision Repair Network will be limited, and there will be a market lock-out.  Nissan program enrollment…


Welcome to the Certified Collision Care Newsletter

FEBRUARY 2017     Our monthly newsletter will provide you with valuable information, program announcements and updates, and tips to maximize your OEM Certification. Would you like to share with your colleagues?  They can subscribe to our free newsletter at www.certifiedcollisioncare.ca. Ford Canada joins Fiat Chrysler Automobiles on the Certified Collision Care Program Ford Motor Company of Canada and FCA are now both partners with Certified Collision Care to manage their OEM Certification programs.  Collision Repairers that meet the aluminum-specific Ford requirements can now add OEM Certification by Ford to their business.  Certified shops will receive signage, distinction on the Autobody locator and the ability to use special FCA and Ford badges on their marketing material and website.  Our OEM brochures and certification requirements can be downloaded on our website at this link: http://certifiedcollisioncare.ca/canada/affiliates If you are already FCA Certified, and would…