Certified Collision Care has announced the launch of its 5-Star Business Performance Program to the collision repair industry as a bridge to OEM Certification.
HAMILTON, ON – Certified Collision Care, the Canadian division of Assured Performance Network and the largest North American OEM Certified Collision Repair Network, has announced the launch of their 5-Star Business Performance Program to the collision repair industry as a bridge to OEM Certification.
Certified Collision Care created the online service to assist shops that want to develop and chart an improvement plan to achieve the requirements for OEM Certification in a timely manner. The 5-Star Business Performance Program allows shops to see exactly how they stack up against the listing of OEM Certification requirements, and how they compare with a proprietary list of industry best practices in the areas of finance, sales & marketing, production management and customer satisfaction.
This exclusive evaluation and planning tool provides collision repairers with a self-administered online program to perform a confidential, in depth evaluation of their business, and create a Business Improvement Plan that identifies deficiencies, and provides action item to-do lists, budgets, and timelines. Over one thousand dealer body shops have used the tool as part of the joint-effort OEM Certification program managed by Assured Performance.
The 5-Star Business Performance Program has been developed based upon the top performance and business models of thousands of collision repair businesses. Using this tool allows a shop to identify their competitive strengths, weaknesses, and opportunities for improvement. Upon completion of the assessment, shops will have a strategic plan that focuses on the most important needs of the business.
Certified Collision Care is recognized as having the most stringent and comprehensive business requirements for official Certification. To become Certified, shops must provide proof of compliance, and then pass an onsite inspection-audit with several internal reviews. The 5-Star Business Performance Program can be used by repair businesses prior to enrolling in the extensive process. The program charts the path to enhanced body shop capabilities and overall performance, and ultimately, OEM Certification. Once the business makes the necessary investments to meet certification requirements, they can transition seamlessly into the Certified Collision Care program to complete their OEM certification. All Certified Collision Care Providers will have access to the resource to help ensure their business is a top performer.
For more details about the 5-Star Business Performance Program, click here.
To read the original article posted by http://autosphere.ca, click here.
To view the 5-Star Business Performance Program brochure, click here.
About Certified Collision Care:
The mission of the Certified Collision Care program is to raise the industry’s technical repair capability and ensure each repair business has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers. Certified Collision Care is the Canadian division of Assured Performance Network, the largest network of OEM Certified repair providers with over 2,800 Collision Care Providers participating, and administers the Mopar Certified Collision Repair Facility Program for FCA Canada. Visit www.certifiedcollisioncare.ca for more information.