Assured Performance Introduces 5-Star Business Performance Program
Laguna Hills, CA – Assured Performance Network, the collision industry’s leading body shop Certification organization, announced today the official launch of their 5-Star Business Performance Program. The 5-Star Business Performance Program helps body shops to improve their business capabilities aimed at exceeding the industry’s highest levels of performance and attainment of their personal success goals. The 5-Star Program provides shops with an in-depth business analysis resulting in a confidential self-assessing rating and ranking. Then, the shops get a business improvement action plan, expert coaching, and ongoing KPI monitoring. Upon enrollment in the optional program, shops go through a performance analysis determining areas of weaknesses and opportunities for improvement including: production management, marketing, sales, customer service, financial management, HR management, and technical proficiency. Shops receive in-depth improvement plans, access a KPI dashboard with alerts when performance…